Privacy Policy

1. Who we are

LAM Global Trading Co. Ltd. ("LAM Global", "we", "our", or "us") is a company incorporated in the Sultanate of Oman and operating under Wolfcrest Holding, headquartered in Muscat, Oman. This policy describes how we handle personal information collected through our website at lamgtc.com (the "Site").

2. Information we collect

We collect information you provide directly to us, including when you submit an enquiry via our contact form:

• Name and job title
• Company name and country
• Email address and phone number
• The content of your message

We also collect limited technical data automatically when you visit the Site, such as your IP address, browser type, referring URL, and pages viewed. This data is used solely for site security and aggregate analytics.

3. How we use your information

We use the information we collect to:

• Respond to your enquiries and business correspondence
• Improve the content and performance of the Site
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties. We do not use your data for automated decision-making or profiling.

4. Cookies

The Site uses cookies to maintain session state and understand aggregate visitor behaviour. When you first visit, a consent banner allows you to accept or decline non-essential cookies. Essential cookies required for the Site to function are always active. You can manage or withdraw your consent at any time through your browser settings.

5. Data retention

Contact enquiry data is retained for as long as necessary to respond to your request and for a reasonable period afterwards for legitimate business and legal record-keeping purposes. Technical log data is retained for no more than 12 months.

6. Your rights

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of personal data we hold about you. To exercise any of these rights, please contact us at info@lamgtc.com. We will respond within a reasonable timeframe.

7. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, or loss. All data in transit to and from the Site is encrypted via HTTPS.

8. Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the Site after any changes constitutes acceptance of the revised policy.

9. Contact

For questions about this policy or our privacy practices, please contact:
LAM Global Trading Co. Ltd.
Muscat, Sultanate of Oman
info@lamgtc.com